At Art by Anny, your satisfaction is my top priority when it comes to your art purchase. Each piece is a unique creation that holds immense value, and I take great care to ensure the highest standards of quality. Please take a moment to review the following refund policy:

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Refunds for Mix-ups or Damage: I understand that unforeseen circumstances can sometimes affect the shipping process. In the unlikely event that you receive the wrong art piece or if the artwork arrives damaged, please don't hesitate to reach out to me immediately. I will promptly investigate the issue, determine the cause, and if necessary, arrange for a replacement or a refund.​

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Communication on Insurance and Shipping: Before finalizing your purchase, I encourage you to engage in a comprehensive conversation with me about shipping and insurance options. My goal is to provide you with a secure and reliable shipping experience. By discussing your preferences and concerns beforehand, I aim to ensure that your artwork arrives safely and in perfect condition.

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No General Refunds: Given that each art piece is a unique, one-of-a-kind creation, I do not offer general refunds based on personal preferences, changes of heart, or other non-defective reasons. I strongly recommend that you carefully consider your selection before making your purchase.

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Your satisfaction is of utmost importance to me, and I am committed to making your art-buying experience as smooth and enjoyable as possible. If you have any questions or concerns about my refund policy or any other aspect of your purchase, please feel free to reach out to me. I am here to assist you and address any inquiries you may have.

Thank you for choosing Art by Anny. Your trust and satisfaction are greatly appreciated.